Hale Cat Doors for Walls
- Kitty door for walls from 2" - 10" (standard) or 2" - 16" (custom)
- 4 different colors to choose from for interior and exterior aluminum frames
- Option of single or double flap depending on your insulation needs
- Clear, flexible flaps are easy to use for both bold and timid cats
- Magnets and fuzzy, nylon weather stripping line the flap for improved insulation
- Includes locking cover that matches the color of the frame
- NOTE: Built-to-order, your order may take 3-5 business days to ship; tracking number emailed when shipped
Product Details
The Hale Cat Door for Walls is a sleek, aluminum-framed door with a clear cat flap. Not only does this cat tunnel for walls meet all the needs of your pet, it also keeps your home insulated and draft-free. With the choice of a single or double flap, you can choose the insulation level you need according to your climate. It is designed to accommodate cats small and large, with sizes available in small and small-medium. Your pets will find this Hale doggie door product easy to use because of the clear cat door, which allows them to see through the flap prior to exiting.
Not the pet door for you? Check out our full list of cat doors for walls, or our full selection of pet doors for cats, featuring electronic and wall mount options.
Features:
- Clear cat door with single or double vinyl flaps. The double is recommended for areas with severe climates.
- Magnets on the flap ensure that the flap stays sealed. Magnet strength can be increased for additional wind resistance and insulation.
- Flap is lined with fuzzy, nylon weather stripping to resist drafts and keep your home insulated.
- Extruded aluminum outer frame available in 4 colors: White, Arizona Beige, Bronze & Brushed Aluminum.
- Mix and match with the custom interior/exterior frame colors for an additional cost to accurately match your home.
- Comes with a sturdy locking cover that loads from the top with a steel pin lock. Customize the door by adding a side-loading locking cover if the default top-loading cover doesn't work for you.
- Wall tunnel is pre-assembled and attached to the inner frame. Trim to fit the wall thickness of your home.
- Standard wall thickness range: 2" - 10"
- Custom wall thickness range: 2" - 16"
- Stain, mold, and mildew resistant carpet included to cover the inner walls and bottom of the tunnel.
- Outer frame features a rain cap that hooks to the top edge of the outside frame and helps protect against water intrusion (if choosing secondary exterior security cover and rain cap, you must choose a side loading security cover)
Benefits:
- Clear, flexible cat flaps are easy to use and see-through
- Small-medium size benefits heftier cats
- Best pet door for weather-resistant flaps are insulating ones that keep your home at a constant temperature
Size Chart
- Small 5 1/2"w x 7 1/2"h
- Small Medium 6 1/2"w x 9 1/2"h
Flap Dimensions:
5 1/2"w x 7 1/2"h
The entry way your dog goes through.Outside Frame Dimensions
8 3/8"w x 10 3/8"h
The outer edge of the pet door.
Rough Cut Out:
7 3/8"w x 9 3/8"h
The size of the hole needed to fit your pet door into your door.Flap Dimensions:
6 1/2"w x 9 1/2"h
The entry way your dog goes through.Outside Frame Dimensions
9 9/16"w x 12 9/16"h
The outer edge of the pet door. Rough Cut Out:
8 1/2"w x 11 1/2"h
The size of the hole needed to fit your pet door into your door.| Size | Flap Dimension | Rough Cut Out | Outside Frame Dimensions | Flap Type | Recommended Pet Height |
|---|---|---|---|---|---|
| Small | 5 1/2" w x 7 1/2" h | 7 3/8" w x 9 3/8" h | 8 3/8" w x 10 3/8" h | Single | 5" - 11" |
| Double | 5" - 11" | ||||
| Small Medium | 6 1/2" w x 9 1/2" h | 8 1/2" w x 11 1/2" h | 9 9/16" w x 12 9/16" h | Single | 5" - 15" |
| Double | 5" - 15" |
Options
After you make the basic pet door choices--flap size, single vs double flap and frame color--you will have an opportunity to make other product selections. These are custom and can be made through the following pages:
Locking Cover Load Direction (to accommodate obstructions)
Separate Inside Frame Color Choice (to match the inside of your home)
Find The Best Pet Door Size For My Pet
A
Pet Height: inches
B
Pet Width: inches
Installation Instructions
Difficulty
Moderate
Steps
21
Time Required
1 - 2 hours
Sections
01
Flags
09
Parts
- Warranty
- Hale Pet Door wall model (includes inner frame with attached tunnel and outer frame)
- Olefin nylon carpet
- King Starboard® or Lexan® Security Cover
- Flashing
- Raincap included but use is optional
- 5/8" #6 Phillips Head Screws
- 7/64" drill bit
Tools
- Drop Cloths
- Caulking
- Circular saw with wood or masonry blade
- Caulk gun
- Drywall saw
- Tin snips
- Electric drill
- 24" Level
- Tape measure
- Blue masking tape
- Reciprocating saw
- Circular saw with wood or masonry blade
Please read instructions & notes thoroughly before installation.
Step 1 Measure your Pet
- Before installation, be sure that you have the proper size pet door for your pet. If in doubt larger is better.
Step 2 Mark Door Location
- Find a suitable area for your wall model. Most wall models have a vertical lifting security cover (side loaded cover models are available as needed). Make sure the area has no obstructions to hinder the removal of this cover.
- For installation in a framed wall, try to place the pet door between studs; a stud finder makes finding stud locations easy. Mark the stud locations and if possible, center the pet door between the studs. Look at the preferred location from both the inside and outside of the wall for signs that wiring, cable or plumbing may be inside the wall. Keep in mind upstairs bathrooms may have plumbing in the lower level walls.
Step 3 Prep Area Around Wall
- Lay down drop cloths on both sides of the wall where you will be installing your pet door to make for easier cleanup after installation.
Step 4 Draw Rough Cut
- Draw a pattern on the inside wall according to your pet door size with a pencil. Wall openings are listed below according to pet door size. For special size pet doors the opening may be determined by measuring the tunnel. Make sure your opening is square and level.
| Pet Door Size | Rough Opening Width x Height |
|---|---|
| Small | 7 3/8" x 9 3/8" |
| Small Medium | 8 1/2" x 11 1/2" |
| Medium | 10 1/2" x 14 1/2" |
| Tall Medium | 10 1/2" x 18" |
| Large | 13" x 18" |
| Tall Large | 13" x 21 5/8" |
| Tall Large Plus | 13" x 25 5/8" |
| Extra Tall Large | 13" x 29 5/8" |
| Extra Large | 16" x 21 5/8" |
| Extra Large Plus | 16" x 25 5/8" |
| Giant | 17 5/8" x 29 5/8" |
Step 5 Check For Obstructions
- If nothing is seen or if the insulation is blocking your view, you may reach inside the wall and feel for obstructions that may not have been seen.
Step 6 Cut Interior Wall
- If the wall area is clear then you may proceed to cut the inside wall within the drawn pattern; a drywall saw is most generally used on the inside. Push the insulation up into the wall above and/or beside the rough opening.
Step 7 Cut Through to Exterior Wall
- Proceed with the wall cutout by drilling completely through the outer wall from the inside at each corner of the cutout pattern. A long drill bit may be required to do this. (A 12" long drill bit can usually be purchased for $4-$8 to help with this.) Be sure the drill is held straight so that the inner and outer holes are drilled in-line.
- On the outside wall, find the reference holes you drilled and draw your square on the wall. Again, measure carefully and make sure the exterior opening is both square and level and in line with the interior opening you previously cut.
Step 8 Drill Exterior Wall
- Drill out two corners diagonal from each other (top left and bottom right OR top right and bottom left). Depending on the construction of the wall you may want to use a 7/8" flat blade boring bit (for wood surfaces) or a 5/16" regular bit. If you use a 5/16" bit, drill three holes close together (shown below) then wiggle the bit until you have connected the three holes. This will allow you enough room to get a reciprocating saw blade into the holes.
Step 9 Cut Exterior Wall
- After the holes are connected, use a reciprocating saw to cut out the rough opening along the marked lines.
- After the opening is cut from the outside, remove the interior piece of sheetrock from the inside hole.
Step 10 Mark Tunnel Length
- Place the inside frame with attached tunnel through the wall cutout. From the outside, reach through the opening and hold the inside frame tight against the wall. Mark the tunnel with a pencil along the outside wall on all sides as shown.
- Hold pet door tightly against interior wall and mark with pencil from exterior to get correct tunnel depth.
Step 11 Trim Tunnel
- Remove the interior pet door frame and tunnel from the hole. Carefully cut the tunnel along the pencil mark with metal snips to make the tunnel the correct depth for your wall. Be cautious when cutting metal so you don't accidentally cut yourself on the removed piece. Discard the metal strip that you have cut off the tunnel.
- Use tin snips to cut the tunnel to the correct depth.
Step 12 Caulk Flashing
- The Flashing is a thin piece of aluminum with three flanges.
- Caulk the flashing with a latex caulking by applying two large beads on the bottom approximately ½" from the rear and another generous bead on the bottom and sides approximately 1" from the front. Apply a bead on the outside of both vertical flanges at the front. The bottom pre-drilled holes of the outer frame should sit directly above the bottom front bead of caulking when it is installed.
Step 13 Place the Flashing
- Place the flashing into the bottom of the wall opening. The flashing should have the two side flanges pointing upward and the outside flange downward and against the outside wall as shown
Step 14 Insert Frame
- Insert the inside frame and tunnel back into the opening. From the outside, pull the inside door frame tightly against the inside wall and push the flashing snug against the outside wall.
Step 15 Attach Raincap (Optional)
- The raincap attachment is a Hale exclusive design to aid in water containment and diversion. If your pet door is being installed in a protected area (i.e. indoors between two rooms, under a covered porch, etc.) you may omit this step.
- The raincap is designed to keep water out of the pet door itself and is not required for installation. If you choose to use the raincap for your wall installation, attach it as shown in the graphic and picture to the left. It should simply hook onto the top of the outer frame.
Step 16 Drill Holes Into Tunnel Sides and Flashing
- Sleeve the outside frame into the tunnel. With both pet door frames firmly pulled against their respective walls, drill two more holes through the tunnel and bottom flashing using the supplied 7/64" drill bit and the existing pre-drilled holes (in the outer frame) as guides. Insert supplied screws into the drilled holes.
- Next, drill holes in the sides of the tunnel again using the pre-drill holes (in the outer frame) as a guide. The number of side screws varies with the size of pet door.
Step 17 Drill Holes Into Tunnel Bottom and Attach Flashing
- Drill two holes through the bottom of the tunnel evenly spaced and approximately 2" to 2 ½" back from the inside of the outer frame using the supplied 7/64" drill bit. Insert the 5/8" #6 screws provided and tighten to attach the flashing to the tunnel.
Step 18 Seal With Caulking
- Use a caulking sealer between the outside frame and the outside wall at the top and both sides.
- You may also caulk around the whole perimeter of the inner frame, if desired, although this is not required. You may wish to outline the door with blue masking tape before you caulk to make a cleaner caulk line and to make cleanup easier. If you do decide to use the tape, allow the caulk to dry for a few minutes before you remove the tape.
Step 19 Add Inner Carpet
- Measure the width of the tunnel between the door frames and mark this measurement on the back of the carpet. Trim the included carpet to the correct width to cover the distance between the door frames. You may wish to dry fit the carpet into the tunnel to verify the width before using adhesive.
- To make it easier to install the carpet in the tunnel when the adhesive has been applied, use a caulk gun to apply the adhesive directly to the sides and bottom of the tunnel. Roll the two ends of the carpet inwards and set into the bottom of the tunnel. Carefully unroll one side of the carpet and press firmly to the side of the tunnel and the adhesive. Press the carpet tightly into the bottom corner of the tunnel. Push the carpet against the bottom of the tunnel and work it into the other bottom corner. Finally, unroll the second side of the carpet and press it firmly against the other side of the tunnel.
Step 20 Install Security Cover
- If you ordered a translucent gray Lexan® security cover for your pet door, peel the protective covering from the cover and set it aside for a couple of hours before installing it into the front frame. A drying period will prevent the inner flap from sticking to the newly uncovered Lexan®.
- If you ordered any color of the King Starboard® security cover, there will be no protective covering over it but you still may wish to let your door set without the security cover in place for a few hours to avoid any sticking. The cover will slide easily into place in the built in frame and can be easily locked and unlocked with the positive action pin bolt lock.
- Installing the standard top loading security cover. It can also be ordered side-loading.
Step 21 Clean-up Space
- If desired, you can place the wall pieces you removed in the pet door box to keep them in good condition for possible future use. They can usually be used to patch the wall if you ever need to remove the pet door.
- Remove the drop cloths and clean up the area. You may use any standard window cleaner to wipe down the flaps and remove any fingerprints or residue from the installation.
FAQ
|
How does this lock? A locking cover that you can slide in is included with a pet door. There will also be a pin lock to ensure that the locking cover cannot be removed from the outside. |
|
What does "Load from the Top" mean? This is the way that you slide in your locking cover. If you are placing a pet door in an area where there may not be enough space above to slide in a locking cover, you can choose a left or right locking cover loading direction instead. |
|
Is this easy to install? This depends on how handy you are. More information on the installation process can be found under the 'Installation Instructions' tab. If you are not sure if you are handy enough we recommend hiring a pro to install the hale wall door. |
|
If I have a single flap pet door, will the flap be on the outside or the inside? It will be on the outside. |
|
Are replacement flaps available? Yes, we have Hale pet door replacement flaps. |
|
Can my large dog and cat both use this pet door? Yes but we would recommend purchasing a larger size to accommodate the height of your largest dog but still installing it low enough so your cat can easily step over. |
|
Is this easy to install? This depends on how handy you are. More information on the installation process can be found under the 'Installation Instructions' tab. |
|
Is this good for harsh weather? Yes, the strategic magnet placement provides a perfect balance between easy to use and energy efficiency. |
|
Can this be install in walls over 8'" thick? Yes, the standard tunnel will frame from 2"-10", but a custom tunnel can be purchased for an additional cost to frame wall up to 16". |
|
Is this easy for the cat to push? Yes, the flaps are quite light and flexible making it easy and comfortable for the pet to use. |
|
How much does shipping cost? Shipping is calculated at checkout. |
Warranty
Hale Pet Door 5 Year Limited No Fault Warranty
All parts—including flaps—and labor.
Thank you for doing business with Hale Pet Door™. We are sure you will receive years of excellent service with your purchase. If the product does not meet your expectations, please contact our office for return authorization and return it within 30 days of purchase for a full refund of the purchase price. Be sure to pack the product well as we can only give 50% credit for a damaged pet door.
HSPD Manufacturing, Inc. guarantees and warrants, subject to the conditions and restrictions stated below, that the Hale Pet Door™ products and component parts thereof, purchased from HSPD Manufacturing, Inc. shall be free from any defects in materials and workmanship. The warranty period for all Hale Pet Door™ model pet doors is effective from the date of purchase and extends to the anniversary date marking the end of the fifth year. We agree to exchange or repair at our expense, F.O.B. our plant or warehouse any unit found to be defective in workmanship and/or material, subject to plant inspection. (See notes A and B below).
1st year – 100% of all parts and labor; 2nd year – 50% of all parts and labor; 3rd year – 40% of all parts and labor; 4th year – 30% of all parts and labor; 5th year – 20% of all parts and labor.
This warranty does not include shipping to HSPD Manufacturing, Inc. or any field service labor unless the product was installed by Hale Pet Door™.
A-Glass Breakage: We use fully tempered glass of the greatest quality and strength available for each application. It also meets or exceeds all safety glazing laws and codes in the United States. Even tempered glass will break on occasion, but it is very rare. When there is a breakage of glass for whatever reason, within the FIRST YEAR, we will replace the unit for 50% of the current total price. There is no warranty on the glass after the first year.
B-Parts Damaged by Misuse or Neglect: HSPD Manufacturing, Inc. will pay 20% of the cost of the current list price of parts and labor. No reimbursement shall be greater than the price of the replacement part.
C-Omni Oversize Panels: This application is not recommended. Therefore, we will only warranty 50% of the cost of the panel for the first year. However, the pet door itself is covered per our standard warranty.
HSPD Manufacturing, Inc. will credit 50% towards the cost of a replacement Hale Pet Door™ that was damaged due to mis-cutting, mismeasuring, or any other damage due to no fault of HSPD Manufacturing, Inc. HSPD Manufacturing, Inc. will not accept any responsibility beyond 50% if the damage is due to no fault of HSPD Manufacturing, Inc. HSPD Manufacturing, Inc. reserves the right to inspect any and all products before honoring any claim.
Customer Reviews
- Reviews
- Questions
Fantastic Cat Door!
We've installed this door into an exterior wall of our home in Maine so, was very important to us to get a high quality door. We got the double flap door as suggested for more extreme weather. We're very pleased with the overall quality and the installation instructions we easy to follow. We spent about a week with this sitting on the floor and encouraging our cat to go through the door with treats. After we installed it, we used his favorite (Tuna) to get him through it the first time and from there, he was using it on his own within an hour.
United StatesCat door
It has been wonderful except one of my cats won’t go through it! I love it. Thank you.
United StatesVery good
Hi, the door is great. It took the male cat a lot of time to adopt the door. During the summer I had to block the the doors up and the outside has kept a bad shape and is not closing well now.
United StatesCat door for Hünkarum
The door has performed fine for our cat, Hünkarem. We first left both sides open and placed food in the middle. He’d eat the food and back out. But cats are curious. Soon he was moving from one side to the other. Next we closed the inside, leaving the outside flap up all the time. It took him a while to realized that he could push his way through the closed flap. So far so good. We have yet to close both flaps.
best cat door
This is the best cat door by far. I went through a few other cat doors but this one is the easiest for cats to use, provides good insulation, and looks great in my home,
Size Chart
- Small 5 1/2"w x 7 1/2"h
- Small Medium 6 1/2"w x 9 1/2"h
Flap Dimensions:
5 1/2"w x 7 1/2"h
The entry way your dog goes through.Outside Frame Dimensions
8 3/8"w x 10 3/8"h
The outer edge of the pet door. Rough Cut Out:
7 3/8"w x 9 3/8"h
The size of the hole needed to fit your pet door into your door.Flap Dimensions:
6 1/2"w x 9 1/2"h
The entry way your dog goes through.Outside Frame Dimensions
9 9/16"w x 12 9/16"h
The outer edge of the pet door. Rough Cut Out:
8 1/2"w x 11 1/2"h
The size of the hole needed to fit your pet door into your door.| Size | Flap Dimension | Rough Cut Out | Outside Frame Dimensions | Flap Type | Recommended Pet Height |
|---|---|---|---|---|---|
| Small | 5 1/2" w x 7 1/2" h | 7 3/8" w x 9 3/8" h | 8 3/8" w x 10 3/8" h | Single | 5" - 11" |
| Double | 5" - 11" | ||||
| Small Medium | 6 1/2" w x 9 1/2" h | 8 1/2" w x 11 1/2" h | 9 9/16" w x 12 9/16" h | Single | 5" - 15" |
| Double | 5" - 15" |
Options
After you make the basic pet door choices--flap size, single vs double flap and frame color--you will have an opportunity to make other product selections. These are custom and can be made through the following pages:
Locking Cover Load Direction (to accommodate obstructions)
Separate Inside Frame Color Choice (to match the inside of your home)
Find The Best Pet Door Size For My Pet
A
Pet Height: inches
B
Pet Width: inches
Installation Instructions
Difficulty
Moderate
Steps
21
Time Required
1 - 2 hours
Sections
01
Flags
09
Parts
- Warranty
- Hale Pet Door wall model (includes inner frame with attached tunnel and outer frame)
- Olefin nylon carpet
- King Starboard® or Lexan® Security Cover
- Flashing
- Raincap included but use is optional
- 5/8" #6 Phillips Head Screws
- 7/64" drill bit
Tools
- Drop Cloths
- Caulking
- Circular saw with wood or masonry blade
- Caulk gun
- Drywall saw
- Tin snips
- Electric drill
- 24" Level
- Tape measure
- Blue masking tape
- Reciprocating saw
- Circular saw with wood or masonry blade
Please read instructions & notes thoroughly before installation.
Step 1 Measure your Pet
- Before installation, be sure that you have the proper size pet door for your pet. If in doubt larger is better.
Step 2 Mark Door Location
- Find a suitable area for your wall model. Most wall models have a vertical lifting security cover (side loaded cover models are available as needed). Make sure the area has no obstructions to hinder the removal of this cover.
- For installation in a framed wall, try to place the pet door between studs; a stud finder makes finding stud locations easy. Mark the stud locations and if possible, center the pet door between the studs. Look at the preferred location from both the inside and outside of the wall for signs that wiring, cable or plumbing may be inside the wall. Keep in mind upstairs bathrooms may have plumbing in the lower level walls.
Step 3 Prep Area Around Wall
- Lay down drop cloths on both sides of the wall where you will be installing your pet door to make for easier cleanup after installation.
Step 4 Draw Rough Cut
- Draw a pattern on the inside wall according to your pet door size with a pencil. Wall openings are listed below according to pet door size. For special size pet doors the opening may be determined by measuring the tunnel. Make sure your opening is square and level.
| Pet Door Size | Rough Opening Width x Height |
|---|---|
| Small | 7 3/8" x 9 3/8" |
| Small Medium | 8 1/2" x 11 1/2" |
| Medium | 10 1/2" x 14 1/2" |
| Tall Medium | 10 1/2" x 18" |
| Large | 13" x 18" |
| Tall Large | 13" x 21 5/8" |
| Tall Large Plus | 13" x 25 5/8" |
| Extra Tall Large | 13" x 29 5/8" |
| Extra Large | 16" x 21 5/8" |
| Extra Large Plus | 16" x 25 5/8" |
| Giant | 17 5/8" x 29 5/8" |
Step 5 Check For Obstructions
- If nothing is seen or if the insulation is blocking your view, you may reach inside the wall and feel for obstructions that may not have been seen.
Step 6 Cut Interior Wall
- If the wall area is clear then you may proceed to cut the inside wall within the drawn pattern; a drywall saw is most generally used on the inside. Push the insulation up into the wall above and/or beside the rough opening.
Step 7 Cut Through to Exterior Wall
- Proceed with the wall cutout by drilling completely through the outer wall from the inside at each corner of the cutout pattern. A long drill bit may be required to do this. (A 12" long drill bit can usually be purchased for $4-$8 to help with this.) Be sure the drill is held straight so that the inner and outer holes are drilled in-line.
- On the outside wall, find the reference holes you drilled and draw your square on the wall. Again, measure carefully and make sure the exterior opening is both square and level and in line with the interior opening you previously cut.
Step 8 Drill Exterior Wall
- Drill out two corners diagonal from each other (top left and bottom right OR top right and bottom left). Depending on the construction of the wall you may want to use a 7/8" flat blade boring bit (for wood surfaces) or a 5/16" regular bit. If you use a 5/16" bit, drill three holes close together (shown below) then wiggle the bit until you have connected the three holes. This will allow you enough room to get a reciprocating saw blade into the holes.
Step 9 Cut Exterior Wall
- After the holes are connected, use a reciprocating saw to cut out the rough opening along the marked lines.
- After the opening is cut from the outside, remove the interior piece of sheetrock from the inside hole.
Step 10 Mark Tunnel Length
- Place the inside frame with attached tunnel through the wall cutout. From the outside, reach through the opening and hold the inside frame tight against the wall. Mark the tunnel with a pencil along the outside wall on all sides as shown.
- Hold pet door tightly against interior wall and mark with pencil from exterior to get correct tunnel depth.
Step 11 Trim Tunnel
- Remove the interior pet door frame and tunnel from the hole. Carefully cut the tunnel along the pencil mark with metal snips to make the tunnel the correct depth for your wall. Be cautious when cutting metal so you don't accidentally cut yourself on the removed piece. Discard the metal strip that you have cut off the tunnel.
- Use tin snips to cut the tunnel to the correct depth.
Step 12 Caulk Flashing
- The Flashing is a thin piece of aluminum with three flanges.
- Caulk the flashing with a latex caulking by applying two large beads on the bottom approximately ½" from the rear and another generous bead on the bottom and sides approximately 1" from the front. Apply a bead on the outside of both vertical flanges at the front. The bottom pre-drilled holes of the outer frame should sit directly above the bottom front bead of caulking when it is installed.
Step 13 Place the Flashing
- Place the flashing into the bottom of the wall opening. The flashing should have the two side flanges pointing upward and the outside flange downward and against the outside wall as shown
Step 14 Insert Frame
- Insert the inside frame and tunnel back into the opening. From the outside, pull the inside door frame tightly against the inside wall and push the flashing snug against the outside wall.
Step 15 Attach Raincap (Optional)
- The raincap attachment is a Hale exclusive design to aid in water containment and diversion. If your pet door is being installed in a protected area (i.e. indoors between two rooms, under a covered porch, etc.) you may omit this step.
- The raincap is designed to keep water out of the pet door itself and is not required for installation. If you choose to use the raincap for your wall installation, attach it as shown in the graphic and picture to the left. It should simply hook onto the top of the outer frame.
Step 16 Drill Holes Into Tunnel Sides and Flashing
- Sleeve the outside frame into the tunnel. With both pet door frames firmly pulled against their respective walls, drill two more holes through the tunnel and bottom flashing using the supplied 7/64" drill bit and the existing pre-drilled holes (in the outer frame) as guides. Insert supplied screws into the drilled holes.
- Next, drill holes in the sides of the tunnel again using the pre-drill holes (in the outer frame) as a guide. The number of side screws varies with the size of pet door.
Step 17 Drill Holes Into Tunnel Bottom and Attach Flashing
- Drill two holes through the bottom of the tunnel evenly spaced and approximately 2" to 2 ½" back from the inside of the outer frame using the supplied 7/64" drill bit. Insert the 5/8" #6 screws provided and tighten to attach the flashing to the tunnel.
Step 18 Seal With Caulking
- Use a caulking sealer between the outside frame and the outside wall at the top and both sides.
- You may also caulk around the whole perimeter of the inner frame, if desired, although this is not required. You may wish to outline the door with blue masking tape before you caulk to make a cleaner caulk line and to make cleanup easier. If you do decide to use the tape, allow the caulk to dry for a few minutes before you remove the tape.
Step 19 Add Inner Carpet
- Measure the width of the tunnel between the door frames and mark this measurement on the back of the carpet. Trim the included carpet to the correct width to cover the distance between the door frames. You may wish to dry fit the carpet into the tunnel to verify the width before using adhesive.
- To make it easier to install the carpet in the tunnel when the adhesive has been applied, use a caulk gun to apply the adhesive directly to the sides and bottom of the tunnel. Roll the two ends of the carpet inwards and set into the bottom of the tunnel. Carefully unroll one side of the carpet and press firmly to the side of the tunnel and the adhesive. Press the carpet tightly into the bottom corner of the tunnel. Push the carpet against the bottom of the tunnel and work it into the other bottom corner. Finally, unroll the second side of the carpet and press it firmly against the other side of the tunnel.
Step 20 Install Security Cover
- If you ordered a translucent gray Lexan® security cover for your pet door, peel the protective covering from the cover and set it aside for a couple of hours before installing it into the front frame. A drying period will prevent the inner flap from sticking to the newly uncovered Lexan®.
- If you ordered any color of the King Starboard® security cover, there will be no protective covering over it but you still may wish to let your door set without the security cover in place for a few hours to avoid any sticking. The cover will slide easily into place in the built in frame and can be easily locked and unlocked with the positive action pin bolt lock.
- Installing the standard top loading security cover. It can also be ordered side-loading.
Step 21 Clean-up Space
- If desired, you can place the wall pieces you removed in the pet door box to keep them in good condition for possible future use. They can usually be used to patch the wall if you ever need to remove the pet door.
- Remove the drop cloths and clean up the area. You may use any standard window cleaner to wipe down the flaps and remove any fingerprints or residue from the installation.
FAQ
|
How does this lock? A locking cover that you can slide in is included with a pet door. There will also be a pin lock to ensure that the locking cover cannot be removed from the outside. |
|
What does "Load from the Top" mean? This is the way that you slide in your locking cover. If you are placing a pet door in an area where there may not be enough space above to slide in a locking cover, you can choose a left or right locking cover loading direction instead. |
|
Is this easy to install? This depends on how handy you are. More information on the installation process can be found under the 'Installation Instructions' tab. If you are not sure if you are handy enough we recommend hiring a pro to install the hale wall door. |
|
If I have a single flap pet door, will the flap be on the outside or the inside? It will be on the outside. |
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Are replacement flaps available? Yes, we have Hale pet door replacement flaps. |
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Can my large dog and cat both use this pet door? Yes but we would recommend purchasing a larger size to accommodate the height of your largest dog but still installing it low enough so your cat can easily step over. |
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Is this easy to install? This depends on how handy you are. More information on the installation process can be found under the 'Installation Instructions' tab. |
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Is this good for harsh weather? Yes, the strategic magnet placement provides a perfect balance between easy to use and energy efficiency. |
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Can this be install in walls over 8'" thick? Yes, the standard tunnel will frame from 2"-10", but a custom tunnel can be purchased for an additional cost to frame wall up to 16". |
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Is this easy for the cat to push? Yes, the flaps are quite light and flexible making it easy and comfortable for the pet to use. |
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How much does shipping cost? Shipping is calculated at checkout. |
Warranty
Hale Pet Door 5 Year Limited No Fault Warranty
All parts—including flaps—and labor.
Thank you for doing business with Hale Pet Door™. We are sure you will receive years of excellent service with your purchase. If the product does not meet your expectations, please contact our office for return authorization and return it within 30 days of purchase for a full refund of the purchase price. Be sure to pack the product well as we can only give 50% credit for a damaged pet door.
HSPD Manufacturing, Inc. guarantees and warrants, subject to the conditions and restrictions stated below, that the Hale Pet Door™ products and component parts thereof, purchased from HSPD Manufacturing, Inc. shall be free from any defects in materials and workmanship. The warranty period for all Hale Pet Door™ model pet doors is effective from the date of purchase and extends to the anniversary date marking the end of the fifth year. We agree to exchange or repair at our expense, F.O.B. our plant or warehouse any unit found to be defective in workmanship and/or material, subject to plant inspection. (See notes A and B below).
1st year – 100% of all parts and labor; 2nd year – 50% of all parts and labor; 3rd year – 40% of all parts and labor; 4th year – 30% of all parts and labor; 5th year – 20% of all parts and labor.
This warranty does not include shipping to HSPD Manufacturing, Inc. or any field service labor unless the product was installed by Hale Pet Door™.
A-Glass Breakage: We use fully tempered glass of the greatest quality and strength available for each application. It also meets or exceeds all safety glazing laws and codes in the United States. Even tempered glass will break on occasion, but it is very rare. When there is a breakage of glass for whatever reason, within the FIRST YEAR, we will replace the unit for 50% of the current total price. There is no warranty on the glass after the first year.
B-Parts Damaged by Misuse or Neglect: HSPD Manufacturing, Inc. will pay 20% of the cost of the current list price of parts and labor. No reimbursement shall be greater than the price of the replacement part.
C-Omni Oversize Panels: This application is not recommended. Therefore, we will only warranty 50% of the cost of the panel for the first year. However, the pet door itself is covered per our standard warranty.
HSPD Manufacturing, Inc. will credit 50% towards the cost of a replacement Hale Pet Door™ that was damaged due to mis-cutting, mismeasuring, or any other damage due to no fault of HSPD Manufacturing, Inc. HSPD Manufacturing, Inc. will not accept any responsibility beyond 50% if the damage is due to no fault of HSPD Manufacturing, Inc. HSPD Manufacturing, Inc. reserves the right to inspect any and all products before honoring any claim.
- Reviews
- Questions
Fantastic Cat Door!
We've installed this door into an exterior wall of our home in Maine so, was very important to us to get a high quality door. We got the double flap door as suggested for more extreme weather. We're very pleased with the overall quality and the installation instructions we easy to follow. We spent about a week with this sitting on the floor and encouraging our cat to go through the door with treats. After we installed it, we used his favorite (Tuna) to get him through it the first time and from there, he was using it on his own within an hour.
United StatesCat door
It has been wonderful except one of my cats won’t go through it! I love it. Thank you.
United StatesVery good
Hi, the door is great. It took the male cat a lot of time to adopt the door. During the summer I had to block the the doors up and the outside has kept a bad shape and is not closing well now.
United StatesCat door for Hünkarum
The door has performed fine for our cat, Hünkarem. We first left both sides open and placed food in the middle. He’d eat the food and back out. But cats are curious. Soon he was moving from one side to the other. Next we closed the inside, leaving the outside flap up all the time. It took him a while to realized that he could push his way through the closed flap. So far so good. We have yet to close both flaps.
best cat door
This is the best cat door by far. I went through a few other cat doors but this one is the easiest for cats to use, provides good insulation, and looks great in my home,
